Refund policy

Return & Refund Policy

At Evariya, operated by Riyashree Fashion and Retail Private Limited, we want you to have a smooth and satisfactory shopping experience. Please read our Return & Refund Policy carefully before placing an order on evariya.in.

1. Return / Exchange Eligibility

We accept return or exchange requests within 5 days of delivery.

A return or exchange may be requested in the following cases:

  • You received a damaged or defective product.

  • You received a wrong product, colour, design, or size different from what was ordered.

  • You wish to exchange the blouse for another available size, subject to the conditions mentioned below.

To be eligible for a return or exchange, the product must be:

  • Unused and unworn.

  • Unwashed and unaltered.

  • Free from stains, perfume, deodorant, makeup, or any other marks.

  • Returned with the original tags and packaging intact.

  • In the same condition in which it was received.

Products that show signs of use, washing, alteration, damage after delivery, or removal of tags may not be accepted for return or exchange.

2. Size Exchange

We understand that blouse fitting may vary from person to person. If the size you ordered does not fit, you may request a size exchange within 5 days of delivery.

Size exchanges are subject to stock availability. If the requested size is unavailable, our support team will assist you with the available options.

Customers are requested to check the size chart provided on the product page carefully before placing an order.

3. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Kindly share your Order ID, registered mobile number, and clear photographs/video of the product so that our team can verify the issue and assist you.

Once the issue is verified, we will arrange an appropriate replacement, exchange, return, or refund, as applicable.

4. Colour & Appearance Variation

We make every effort to display product colours and designs as accurately as possible.

However, slight variations in colour may occur due to photography, lighting conditions, screen brightness, mobile/display settings, or differences between production batches.

Minor colour variations that occur due to these factors will generally not be considered a manufacturing defect.

5. Non-Returnable / Non-Exchangeable Products

Returns or exchanges may not be accepted for:

  • Products that have been worn, washed, used, or altered.

  • Products without their original tags or packaging.

  • Products damaged due to improper handling after delivery.

  • Products with stains, perfume, makeup, deodorant, or other signs of use.

  • Items specifically marked Final Sale / Non-Returnable on the product page.

  • Returns requested after the applicable 5-day return/exchange period.

6. Refunds

Once the returned product is received and inspected by our team, we will notify you regarding the approval or rejection of the refund.

If approved, the refund will be processed to the original payment method used for the order.

Depending on your bank or payment provider, it may take additional business days for the refunded amount to reflect in your account.

Original shipping charges, if separately charged, may not be refundable unless the product delivered was incorrect, damaged, or defective.

7. Return Shipping

If the return is due to an incorrect, damaged, or defective product sent by us, Evariya will provide appropriate assistance with the return process.

For size exchanges or other eligible customer-requested exchanges where there is no error from our side, return/re-shipping charges may apply. Our customer support team will inform you of any applicable charges before processing the exchange.

Please do not send any product back without first contacting our support team and receiving return instructions.

8. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible.

Orders that have already been packed, shipped, or handed over to the courier may not be eligible for cancellation.

If an eligible prepaid order is cancelled before dispatch, the applicable refund will be processed to the original payment method.

9. How to Request a Return or Exchange

For any return, exchange, refund, damaged-product, wrong-product, or size-related issue, please contact our customer support team and provide:

Order ID
Registered Mobile Number
Reason for Return/Exchange
Product Photos/Video, where applicable

Our team will review your request and guide you through the next steps.

10. Contact Us

For return, refund, or exchange assistance:

Evariya
Operated by Riyashree Fashion and Retail Private Limited

Website: evariya.in
WhatsApp / Customer Support: +91 9060208999

By placing an order on evariya.in, you acknowledge that you have read and agreed to this Return & Refund Policy.

Last Updated: September 2026