Shipping Policy

At Evariya, operated by Riyashree Fashion and Retail Private Limited, we aim to process and deliver your orders safely and efficiently across India.

This Shipping Policy applies to all orders placed through evariya.in.

1. Order Processing

Once your order is successfully placed, you will receive an order confirmation through the contact details provided during checkout.

Orders are generally processed and dispatched within 1–3 business days after confirmation.

During sales, festivals, promotional events, high-order-volume periods, or unforeseen operational circumstances, processing may take slightly longer.

2. Shipping & Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service availability.

Delivery to remote locations or certain PIN codes may require additional time.

Please note that delivery timelines are estimates and may be affected by circumstances beyond our reasonable control, including:

• Courier or logistics delays

• Weather conditions

• Public holidays

• Local restrictions

• Natural events

• Transportation disruptions

• Incorrect or incomplete delivery information

We always make reasonable efforts to ensure that your order reaches you as quickly as possible.

3. Shipping Coverage

We ship Evariya products across serviceable locations in India.

Delivery availability depends on the customer's PIN code and the serviceability of our logistics partners.

If an order cannot be delivered to a particular location, our team may contact the customer regarding available alternatives.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

From time to time, Evariya may offer Free Shipping as part of a promotional offer or on qualifying orders.

Such offers may be subject to minimum order values or other promotional conditions displayed on the website.

5. Order Tracking

Once your order has been shipped, tracking information may be shared through SMS, WhatsApp, email, or another available communication channel.

Customers can use the provided tracking details to check the latest delivery status of their shipment.

Please allow some time after dispatch for the courier company's tracking system to update.

6. Correct Shipping Information

Customers are responsible for providing complete and accurate shipping information while placing an order, including:

• Full Name

• Complete Delivery Address

• Correct PIN Code

• Active Mobile Number

• Relevant landmark or address details, where required

Please verify your shipping details carefully before completing your order.

Evariya will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

7. Address Changes

If you need to change your delivery address after placing an order, please contact our customer support team as soon as possible.

We will try to update the address if the order has not yet been dispatched.

Once an order has been dispatched or handed over to the courier partner, changing the delivery address may not be possible.

8. Delivery Attempts

Our courier partner may contact you on the registered mobile number when attempting delivery.

Please ensure that the provided mobile number remains active and that someone is available to receive the shipment.

If delivery cannot be completed after the courier partner's permitted delivery attempts, the shipment may be returned to us.

Re-shipping may be subject to additional shipping charges depending on the circumstances.

9. Delayed Orders

Occasionally, an order may take longer than the estimated delivery period due to courier or operational circumstances.

If your order appears significantly delayed, please contact our customer support team with your Order ID or registered mobile number.

Our team will check the shipment status and assist you accordingly.

10. Lost or Undelivered Shipments

If tracking shows an unusual delay, loss in transit, or delivery issue, please contact us.

We will coordinate with the relevant courier partner to investigate the shipment.

Where a shipment is confirmed as lost in transit, we will provide an appropriate resolution, which may include replacement or refund depending on the circumstances and product availability.

11. Order Marked Delivered but Not Received

If the tracking status shows your order as Delivered but you have not received the package, please contact us promptly.

Share your Order ID and registered mobile number with our customer support team so that we can raise the matter with the courier partner and assist you.

12. Damaged or Tampered Package

If you receive a package that appears significantly damaged or tampered with, please take photographs or a video of the package before opening it wherever reasonably possible.

If the product inside is damaged, defective, missing, or incorrect, contact our customer support team with your Order ID, registered mobile number, and supporting photographs/video.

Eligible cases will be handled according to our Return & Refund Policy.

13. Product Availability

All orders are subject to product and size availability.

In the rare event that a blouse design, size, colour, or other product becomes unavailable after an order has been placed, our team may contact you to offer an alternative, replacement, or applicable refund.

14. Returns & Exchanges

Shipping related to returns, size exchanges, damaged products, defective products, or incorrect items is governed by our Return & Refund Policy.

Please do not send a product back to us without first contacting our customer support team and receiving the appropriate return instructions.

15. Contact Us

For shipping, tracking, delivery, or order-related assistance, please contact:

Evariya
Operated by Riyashree Fashion and Retail Private Limited

Website: evariya.in
WhatsApp / Customer Support: +91 9060208999

When contacting us regarding an existing order, please keep your Order ID or registered mobile number ready so that our team can assist you quickly.

Last Updated: September 2026